Case Study – Pioneering Smart City Infrastructure in São Paulo

Client: SmartConnect*

Project: São Paulo's Smart City Project

SmartConnect, a mid-sized telecommunications infrastructure provider, was brought in to assist with the massive 5G implementation project in São Paulo, Brazil. The project aimed to transform the metropolis into one of Latin America’s first smart cities with comprehensive 5G coverage. Bridgeside Group advised SmartConnect on navigating the complex regulatory landscape and developing strategies to deploy 5G infrastructure efficiently.

Key Challenges:

  • Coordinating with multiple stakeholders, including government agencies and other telecom operators
  • Overcoming technical challenges in dense urban environments
  • Ensuring minimal disruption to existing services during the 5G rollout
  • Addressing public concerns about 5G technology and health

Bridgeside's Impact:

  • Developed a comprehensive stakeholder management plan to streamline approvals and partnerships

  • Created an innovative small cell deployment strategy to overcome urban density challenges

  • Designed a phased rollout plan to minimize service disruptions

  • Crafted a public education campaign to address concerns and highlight the benefits of 5G

    “Bridgeside’s strategic guidance on stakeholder management and technical deployment was spot-on, but what impressed me most was their ability to turn public skepticism into enthusiasm through clever communication strategies. This project has not only transformed São Paulo but has also positioned us as leaders in 5G infrastructure deployment.” –

Results:

  • SmartConnect successfully deployed 5G infrastructure covering 70% of São Paulo within 18 months

  • The project enabled a 200% increase in average mobile data speeds across the city.

  • Smart city initiatives, including intelligent traffic management and public safety systems, were successfully implemented

  • Public approval ratings for the 5G project increased from 45% to 75% following the education campaign.

    *Identifying details removed to protect client confidentiality.